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Thread: Vista showing incorrect memory

  1. #1
    Joshuar19 is offline New Member
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    Exclamation Vista showing incorrect memory

    I have an HP Pavilion a1110n was an MSI KM8MM3 motherboard and 1.5 gb of memory of DDR2. (1-1024 and 1-512). The system properties is showing 12 gb of memory installed and task manager shows 1.5 gb (1536 mb). How do I correct this error to make sure that both are reporting the correct amount memory. Thank you


  2. #2
    dmudgal's Avatar
    dmudgal is offline Windows Enthusiast
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    is it 12gb or 1.2gb....If it's showing u 1.2 gb then maybe it's possible that u r sharing some of ur memory with onboard graphics in bios

  3. #3
    Choto Cheeta's Avatar
    Choto Cheeta is offline Trusted Member
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    Is it possible to give us a screen shot of your system properties ?

    Thanks.

  4. #4
    Joshuar19 is offline New Member
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    Default Screenshots of the problem

    Hello there,

    I checked the BIOS and all the settings are correctly set. I have a couple images of the system properties and the task manager. The task manager shows it correct and the system properties doesn't. My motherboard uses DDR memory, (PC2100, PC2700, and PC3200) according to my manual. Do I need identical pairs of memory for example like 2- 1GB, or 2- 512 MB sticks. Thanks



  5. #5
    Choto Cheeta's Avatar
    Choto Cheeta is offline Trusted Member
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    Just a thought, try running the Windows Exp Rating check again, see if that helps windows to correct it self.

  6. #6
    Joshuar19 is offline New Member
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    Exclamation Responding back

    I have went and run the Windows Experience tool and didn't change the amount of memory installed in the system properties. I use memory from company named Super Talent and like I said before I have 1GB stick and 512MB stick both at PC3200 (DDR-400MHz). Last night I had switched out and left the 512 MB stick in and reported 4 GB, and just with the 1 GB stick in, it reported 8 GB. My book says the maximum number of memory is 2 GB (1 GB in each memory bank). Is there another way to fix it, and try a different brand of memory? Thank you

  7. #7
    roraniel's Avatar
    roraniel is offline Gold Member
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    Try typing memory diagnostics in the start menu search box and run a check on reboot. Post results here.

    Also does resource monitor also show the correct amount of RAM?
    Last edited by roraniel; 18th January 2009 at 21:32.

  8. #8
    Joshuar19 is offline New Member
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    Default Responding back

    I ran the Memory Diagnostic Tool and no memory errors were reported and the resource monitor showed the correct memory. What else could make this system show 12 GB and not 1.5 GB correctly??

    Results of the Memory Diag
    Description
    The results of running the Windows Memory Diagnostics Tool were submitted to Microsoft for analysis and product improvement
    Problem signature
    Problem Event Name: MemDiagV1
    Range of memory size: 1536
    Launch type: Manual
    Schedule type: Deferred
    Completion type: Pass
    Test type: Custom
    Failed tests: 0
    Range of number of bad pages: 0
    Test duration in seconds: 3660
    OS Version: 6.0.6001.2.1.0.256.6
    Locale ID: 1033

    Thank you
    Last edited by Joshuar19; 19th January 2009 at 15:10.

  9. #9
    roraniel's Avatar
    roraniel is offline Gold Member
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    I am perplexed. Your system is obviously utilizing all the available memory and there are no memory errors.

    You may want to post your issue on the Microsoft Vista Forum as well, and I will do some more research.

    Vista Forum:

    Discussions in Windows Vista Hardware and Devices

  10. #10
    johnny.rotton's Avatar
    johnny.rotton is offline Gold Member
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    This may sound obvious, but have you tried removing the ram and reinserting it. Note: Only do this if you feel confident about opening your computer and always make sure you are grounded.

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