Please bare with me as I am useless with computers.
A couple of days ago I was able to play CD's but not anymore. The symbol for the DVD drive (E in 'Computer' has gone and all I can see is 'Local Disk (C and PRESARIO_RP (D'.
I have been scouring the 'net' for the last couple of days and I have tried various techniques and nothing works. First I went into 'run, regedit etc, found the appropriate class but there is no 'Upper or Lower Filter' showing, so I can't delete them. I have looked in BIOS (after some difficulty in working out how!' and the DVD/CD shows as 'enabled' there. I have been into Device Manager, but there is no CD/DVD ROM listed.
I have tried using DAEMON tools to 'mount' a fake drive, then tried searching for my one, but nothing. I have also downloaded and merged to the registry cdgone - something someone suggested in another thread.
I am not computer literate so I am now at a stand still. The drawer still opens, spins and makes noises, but I suppose it could be broken? I have also tried removing it and reinstalling it in case it was a connection problem, but no!
It seems to have all gone wrong when I bought an USB external drive to store my pics,mp3s on, but I am not sure this would effect it?
My Laptop is a Compaq Presario F765ea, it is 2 years old and I recently restoed it back to Factory settings as I was having Internet connection problems with certain sites. That is all resolved, but now this!
Is my laptop knackered or am I just stupid!?
I have now looked at System Information, Components and CD-ROM is listed as a heading, but when I click on it nothing shows.