DVD/CD ROM missing

[theblackma]

Hi

Please bare with me as I am useless with computers.

A couple of days ago I was able to play CD's but not anymore. The symbol for the DVD drive (E in 'Computer' has gone and all I can see is 'Local Disk (C and PRESARIO_RP (D'.

I have been scouring the 'net' for the last couple of days and I have tried various techniques and nothing works. First I went into 'run, regedit etc, found the appropriate class but there is no 'Upper or Lower Filter' showing, so I can't delete them. I have looked in BIOS (after some difficulty in working out how!' and the DVD/CD shows as 'enabled' there. I have been into Device Manager, but there is no CD/DVD ROM listed.

I have tried using DAEMON tools to 'mount' a fake drive, then tried searching for my one, but nothing. I have also downloaded and merged to the registry cdgone - something someone suggested in another thread.

I am not computer literate so I am now at a stand still. The drawer still opens, spins and makes noises, but I suppose it could be broken? I have also tried removing it and reinstalling it in case it was a connection problem, but no!

It seems to have all gone wrong when I bought an USB external drive to store my pics,mp3s on, but I am not sure this would effect it?

My Laptop is a Compaq Presario F765ea, it is 2 years old and I recently restoed it back to Factory settings as I was having Internet connection problems with certain sites. That is all resolved, but now this!

Is my laptop knackered or am I just stupid!?

I have now looked at System Information, Components and CD-ROM is listed as a heading, but when I click on it nothing shows.

[rkonit]

Use FixWin and Fix it (see Windows Explorer section)



You need to restart your Windows to take effect.

[theblackma]

Thanks for the reply r.k

I tried what you suggested and it is still not there!

If I bought a new Optical drive would it show or would I still have problems?

[whs]

Did you check whether you have an up-to-date driver. Since you reinstalled, you may have lost your driver.

[theblackma]

Yes mate my Drivers are upto date.

Is this correct?

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll ,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65 ,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d ,00,33,00,32,00,5c,00,69,\
00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00 ,64,00,6c,00,6c,00,2c,00,\
2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvide r"
"SilentInstall"="1"
"NoInstallClass"="1"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0000]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.0.6000.16386"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

It's the Registry information which shows when I go into regedit to see if the 'Upper' and 'Lower' Filters were present, which they are not!