Ext.HD failed

[nichos]

I purchase a few days ago this "WD Elements 1TB External Desktop Hard Drive USB 2.0 - Black " which worked & showed up in win explorer.

I backed up my two PCs with EaseUS backup program & the backup system files shawed in the Ext.HD.

Today Intended to recover one system on an empty HD but the EXT.HD does not shaw up in the win eplorer, nor in the EaseUS program.

How now can I get rid of the files in it before I return it to Amazon?

[whs]

Try a live Linux CD - e.g. one of those: https://www.linux.com/learn/tutorial...linux-live-cds

[Tanmay]

Can you locate it inside BIOS? If yes, you will surely get it inside "Disk Management". Go to Disk Management > Delete the partition which doesn't have any letter > Create a new partition.

That's all!