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Thread: Bluetooth Mouse keeps disconnecting in Windows 8.1

  1. #1
    geohazell is offline New Member
    Join Date
    Nov 2013

    Default Bluetooth Mouse keeps disconnecting in Windows 8.1

    I have Microsoft Bluetooth wedge mouse which I use with my Acer Iconia W700 running Windows 8.1 pro. However the mouse keeps going to sleep and the only way I can find of reawakening it is to repeatedly turn it off and on. How can I make it so the mouse stays on until either I switch it off or close down the receiving computer?

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008


    Please see if doing any one of this helps you.

    Open Control Panel > Device Manager. Right-click on Bluetooth and select Properties. Uncheck Allow the computer to turn off this device to save power, and see if it helps.

    Run services.msc to open Services Manager. Check if the Bluetooth Support Service is started and set on Automatic.

    Check if the Driver is the latest.

  3. #3
    Digerati's Avatar
    Digerati is offline Windows Enthusiast
    Join Date
    Apr 2010
    Nebraska, USA


    A fresh set of batteries can do wonders too.

    Also, if possible, connecting the Bluetooth dongle in a isolated USB port, away from other used USB ports, may help prevent any interference issues.

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