Fix WP7 Marketplace Error Codes : c101c401, c101c402 or c101c403
When you try to buy an application in Marketplace from your Windows Phone 7 or through the Zune software on your computer, the purchase fails.
You receive one of three errors:
- We're having trouble getting this info right now. Check back in a little while. Error code: c101c401
- We're having trouble getting this info right now. Check back in a little while. Error code: c101c402
- We’re having trouble getting this info right now. Check back in a little while. Error code: c101c403
Error code c101c401 denotes that the payment method associated with the Windows Live ID is out of date. For example, you have an expired credit card on file.
Error code c101c402 denotes that the address information for the associated Windows Live ID is out of date, or doesn’t match the information on file.
Error code c101c403 denotes that the account details in the associated Windows Live ID are out of date or invalid. For example, the phone number or email address does not match information the bank has on file.
To find how to resolve it, head over to KB2492461.