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Thread: AVG Disaster for Windows Users

  1. #1
    Corrine's Avatar
    Corrine is offline Gold Member
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    Default AVG Disaster for Windows Users

    Customers of AVG Antivirus ran into a problem with virus database 271.1.1/3292 (432/3292) released 12:53 AM CET. When following through with the requested computer restart, instead of Windows loading, they received the error:

    "STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem."

    Although the definitions were removed from the servers as soon as they were aware of the problem, there were many impacted by this issue. From reports, it appears as though 64-bit systems were impacted by this issue. Reports differ as to whether this issue was restricted to Windows 7 or if it also included Windows Vista customers.

    AVG has provided suggested steps in the forum thread at Some Windows 7 Operating Systems Cannot Be Started After Latest Update, followed by an FAQ topic: System crash after the recent AVG 2011 update 3292 (BSOD).

    One AVG user reported the method at "Alternate Method" as successful with a failed repair disk.



    If you are looking for a replacement antivirus solution, the following are free for personal use.



    My favorite paid/licensed solution is ESET antivirus products.

  2. #2
    Elmer B.'s Avatar
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    Quote Originally Posted by Corrine View Post
    AVG has provided suggested steps in the forum thread at Some Windows 7 Operating Systems Cannot Be Started After Latest Update, followed by an FAQ topic: System crash after the recent AVG 2011 update 3292 (BSOD).
    Which is damn generous of them after they've killed your (only) PC and you can no longer access the internet!

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    212eta is offline Windows Enthusiast
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    AVG is Not to be trusted!

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    Corrine's Avatar
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    It isn't a matter of trust. AVG isn't the only A/V vendor that has had this happen to. Most situations are not as severe, but f/p's or an error in the definitions do happen. Earlier this year, both McAfee and Symantec had serious f/p's.

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    Quote Originally Posted by Corrine View Post
    My favorite paid/licensed solution is ESET antivirus products.
    Y ?? any specific reason ?

    y not Kaspersky ?

  6. #6
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    Now a days AVG is going on the same track like Norton and McAfee ! ESET is a good AV well Kaspersky is also good. This "which AV is good" debate is never ending one

  7. #7
    Corrine's Avatar
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    Kaspersky is an excellent product as well.

    I just happen to have used ESET for a number of years, have gotten to "know" (online) a number of people with ESET and have been an ESET beta tester for a couple of years and have no problems with the product.

    I agree, Capt.Jack. The best A/V product is the product that works best on your computer, with a GUI that you are comfortable with, has the appropriate frequency of updates, good support, and few (or no) false/positives.
    Last edited by Corrine; 3rd December 2010 at 21:33.

  8. #8
    212eta is offline Windows Enthusiast
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    Quote Originally Posted by Corrine View Post
    It isn't a matter of trust. AVG isn't the only A/V vendor that has had this happen to. Most situations are not as severe, but f/p's or an error in the definitions do happen. Earlier this year, both McAfee and Symantec had serious f/p's.
    I know many people who saw their systems destroyed by AVG, McAfee, and Symantec.
    These users have never trusted these vendors again.
    'Never again AVG, McAfee, and Symantec' is the feedback is get from them.
    Not even a Free License is enough to convince them to use AVG, McAfee, and Symantec again.
    An AV is supposed to protect your system and Not cripple it.
    You no longer Trust an AV that caused such a mess.

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