When you try to install an update to Windows, install a Windows component, install a Microsoft or third-party software program, you may experience one or more of the following errors:

  • Unable to view Windows Roles or Features
  • Error codes: 0xC80001FE, 0x80200010, 0x80070643, 0x80246002, 0x80070490, 0x80070420, 0x80073712, 0x80246007, 0x80000FFF, 0x80070424, 0x80248007, 0x8007064C, 0x8024D00C, 0x8007066A, 0x80245003, 0x8024402C
  • Failed Service pack installation

Then KB2509997 will help you resolve the issue.