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Thread: Fix: Remote Assistance in Windows does not work

  1. #1
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008

    Post Fix: Remote Assistance in Windows does not work

    When you try to use Remote Assistance to offer assistance to a computer that is running Windows Vista or Windows 7, you receive the following error message:

    The remote server machine does not exist or is unavailable.

    This problem can occur because Remote Assistance is blocked by the Windows Firewall on the computer that receives assistance, says KB2289618.

    Run Windows Firewall Troubleshooter to resolve the problem and see if it helps you.

    How to Change the listening port for Remote Desktop easily using Microsoft Fix It may also interest you.

  2. #2
    Capt.Jack's Avatar
    Capt.Jack is offline Moderator
    Join Date
    Sep 2010


    Nice one ,... Thanks!

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