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Thread: virus help

  1. #1
    Brad Guest

    Default virus help

    Hi
    i think my pc has a virus when on the internet. it take's a long time for
    the page's to load up and whan i try to view a video on the net. it keeps
    stop's and gos my qustion is if i do have a virus do i need to tune off my
    system restore. remove restore points to remove the virus if so how do i do
    this?
    i hope this make's sense



    thank you i have vista home premium with sp1 i am useing ie7

  2. #2
    Colin Barnhorst Guest

    Default Re: virus help

    "Brad" <Brad@discussions.microsoft.com> wrote in message
    news:C864D299-1D0D-4D38-AD55-B7D5F1F4D4DE@microsoft.com...
    > Hi
    > i think my pc has a virus when on the internet. it take's a long time
    > for
    > the page's to load up and whan i try to view a video on the net. it keeps
    > stop's and gos my qustion is if i do have a virus do i need to tune off my
    > system restore. remove restore points to remove the virus if so how do i
    > do
    > this?
    > i hope this make's sense
    >
    > thank you i have vista home premium with sp1 i am useing ie7



    Have you done Disk Cleanup lately? Type "cleanmgr" into Start/Search and
    hit Enter.

    Then use an online virus scanner to find out if you really have a virus.
    You well may not but may have other issues. Some scanners to use are: (they
    all take a while)
    http://www.microsoft.com/protect/pro...tyscanner.mspx
    http://us.mcafee.com/root/catalog.as...catalog_mobile
    http://security.symantec.com/sscv6/d...d=ie&venid=sym


  3. #3
    Kayman Guest

    Default Re: virus help

    On Fri, 11 Jul 2008 18:48:00 -0700, Brad wrote:

    > Hi
    > i think my pc has a virus when on the internet. it take's a long time for
    > the page's to load up and whan i try to view a video on the net. it keeps
    > stop's and gos my qustion is if i do have a virus do i need to tune off my
    > system restore. remove restore points to remove the virus if so how do i do
    > this?
    > i hope this make's sense
    > thank you i have vista home premium with sp1 i am useing ie7


    1. CCleaner - Free
    Cleans temporary internet files, cookies, history, recent urls, application
    MRUs, etc. ...
    http://www.filehippo.com/download_ccleaner/
    If Windows Defender is utilized go to Applications, under Utilities
    uncheck "Windows Defender".

    2. SuperAntispyware - Free
    http://www.superantispyware.com/supe...freevspro.html

    3. Kaspersky® AVPTool
    http://avptool.virusinfo.info/en/
    http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/

    After the software (#2) is updated, it is suggested scanning the system
    with both SAS and KAVPT in Safe Mode.

    Problem still not fixed?

    Download and execute HiJack This! (HJT)
    http://www.trendsecure.com/portal/en...HJTInstall.exe

    Please, do not post HJT logs to this newsgroup.
    Fora where you can get expert advice for HiJack This! (HJT) logs.

    NOTE: Registration is required in any of the below before posting a log

    http://www.theeldergeek.com/forum/in...6&showforum=29
    http://www.thespykiller.co.uk/index.php?board=3.0
    http://www.bleepingcomputer.com/forums/forum22.html
    http://castlecops.com/forum67.html
    http://forums.tomcoyote.org/index.php?showforum=27
    http://www.5starsupport.com/ipboard/...p?showforum=18
    http://www.spywarewarrior.com/viewforum.php?f=5

    Good luck

  4. #4
    VMLENZA Guest

    Default Re: virus help


    Two days ago I 'checked' Require Users to Press CTLALTDEL at logon. I
    was surprised that I had to press CTLALTDEL after the id-pw is entered.
    Somehow I thought it would be before. By the next day I had logged on a
    couple of times and when I tried to get it up from sleep I got this:

    *Your system is running low on resources. You cannot log on as a new
    user. Please use an account that has already been logged on. *

    I eventually got back on my Administrator account and used Event
    Viewer to see what there is to see.

    ACPI: ACPI BIOS is attempting to write to an illegal PCI operation
    Region (0x5). Please contact your vendor for technical assistance.

    Something I vaguely remember about PORT A being unavailable or
    unaccessible, shadow copy of Cdisk eliminated for such and such reason.
    I also remember that Kaspersky was mentioned but isn't that an anti-spy?
    Then it froze while I was in Event Viewer. I brought it back up and
    it was continuing to generate alarming msgs so I shut it down and now
    I'm afraid to bring it up again. (Just heard about PostcardFromHallmark
    Virus creaming the hard disk.)

    What should I do first?
    Find out what ACPI is. I noticed one guy fixed a system freeze by
    disconnecting ACPI.
    Find what exactly is running.
    Look for something else in the Event Log
    Run some diagnostic tool(s)
    (Bring it up in Safe Mode to avoid it running self-destructive-ly)
    Retrieve system info -HP Pavilion Dual Core WHomePremium Vista 32-bit

    After reading 'Anti Virus Protection' I don't believe I have any but
    AVANT seems recommended.
    FYI this was an officedepot display model.

    Appreciate any suggestions.


    --
    VMLENZA

  5. #5
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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