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Thread: Bluescreen

  1. #1
    h8k Guest

    Default Bluescreen


    Hi everybody! I'm having random Bluescreens lately, the error messege
    is: IRQL_LESS_OR_EQUAL STOP 0x0000000a After a reboot, windows
    bluescreens again just before the login... I can't read the messege,
    because it instantly reboots again. It occurs randomly, sometimes after
    hours, sometimes after minutes, during gaming and simple browsing... I
    did not change any hardware, but I recently updated the nvidia graphics
    driver, could this cause the BSOD? I also updated Kaspersky to version
    2009. My system: Vista Ultimate x64 Intel QX6700 EVGA 680i SLI EVGA
    8800GTX KO 4 GB OCZ SLI PC 1066


    --
    h8k



  2. #2
    Charlie Tame Guest

    Default Re: Bluescreen

    h8k wrote:
    > Hi everybody! I'm having random Bluescreens lately, the error messege
    > is: IRQL_LESS_OR_EQUAL STOP 0x0000000a After a reboot, windows
    > bluescreens again just before the login... I can't read the messege,
    > because it instantly reboots again. It occurs randomly, sometimes after
    > hours, sometimes after minutes, during gaming and simple browsing... I
    > did not change any hardware, but I recently updated the nvidia graphics
    > driver, could this cause the BSOD? I also updated Kaspersky to version
    > 2009. My system: Vista Ultimate x64 Intel QX6700 EVGA 680i SLI EVGA
    > 8800GTX KO 4 GB OCZ SLI PC 1066
    >
    >



    Yes it could, did this start almost immediately after the driver update?

    Best method I have found for NVidia driver install is :-

    Download driver from NVidia site (The auto select works just fine so
    far) and save the driver somewhere easy to find.

    Reboot.

    Go to Add / remove and uninstall old driver.

    Reboot (Resolution may be messed up but oh well)

    Install new driver from saved file.

    Reboot as requested by the installer.

    If two video cards are installed be careful to check there isn't another
    installer running behind the full screen "Reboot" window - have seen
    this happen once - hmm...

    If you installed by "Running" from the website or did not remove old
    driver first this just might be the problem. This seems to be the
    problem if you install from MS Windows update when NVidia drivers get
    offered there, I think it wants to be "Alone" when installing and of
    course if there have been other things going on it's not "Alone".

  3. #3
    h8k Guest

    Default Re: Bluescreen


    Hi Charlie Tame, thx for your reply! It started a few days after I
    updated the driver from the nvidia page (175.19 WHQL). I also read about
    IRQL_LESS_OR_EQUAL caused by Kaspersky, but it also started weeks after
    I upgraded to Kaspersky 2009. I didn't change anything right before
    this problem started...


    --
    h8k

  4. #4
    Charlie Tame Guest

    Default Re: Bluescreen

    h8k wrote:
    > Hi Charlie Tame, thx for your reply! It started a few days after I
    > updated the driver from the nvidia page (175.19 WHQL). I also read about
    > IRQL_LESS_OR_EQUAL caused by Kaspersky, but it also started weeks after
    > I upgraded to Kaspersky 2009. I didn't change anything right before
    > this problem started...
    >
    >



    Well I have heard that incorrect NVidia driver install can leave you
    with half and half, new parts and old parts. I cannot confirm that, but
    I can confirm that sometimes, for no obvious reason, and install will
    give bad results unless done under "Clean" conditions. You can't get
    much cleaner than after a fresh reboot. I probably should add to that
    that AV software should be turned off while this is done, I have never
    needed to do that but perhaps if you try reinstalling then Kaspersky
    should be put on hold.

    You will get people say "I have never had to do that" and I'm sure that
    is true, you can for sure "Get away" with other methods sometimes.

  5. #5
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    7,550

    Default

    STOP 0x0000000A or IRQL_NOT_LESS_OR_EQUAL
    A kernel-mode process or driver attempted to access a memory location without authorization. This Stop error is typically caused by faulty or incompatible hardware or software. The name of the offending device driver often appears in the Stop error and can provide an important clue to solving the problem. If the error message points to a specific device or category of devices, try removing or replacing devices in that category. If this Stop error appears during Setup, suspect an incompatible driver, system service, virus scanner, or backup program. KB314063 may show you the direction, even though it mentions its for XP. Check out BSOD Troubleshooting Guide for more help.

  6. #6
    h8k Guest

    Default Re: Bluescreen


    It seems that Kaspersky IS 2009 caused the problem. I uninstalled it,
    and I'm not having BSODs until now... I'll keep on monitoring and
    testing and post here later.


    --
    h8k

  7. #7
    Nicholas Hall Guest

    Default Re: Bluescreen

    I had a problem with version 7 of Kaspersky (7.0.1.325).

    There is apparently an update out today (Thursday 17/07/2008) that addresses
    the problem.
    I do not know if there is an update for version 2009 though.

    NIK

    "h8k" <guest@unknown-email.com> wrote in message
    news:350ec3dc1334ffbe0f5b2ebb1167aa8e@nntp-gateway.com...
    >
    > It seems that Kaspersky IS 2009 caused the problem. I uninstalled it,
    > and I'm not having BSODs until now... I'll keep on monitoring and
    > testing and post here later.
    >
    >
    > --
    > h8k
    >



  8. #8
    h8k Guest

    Default Re: Bluescreen


    Ok, tried a lot of stuff, it really was Kaspersky IS 2009 causing the
    bluescreens


    --
    h8k

  9. #9
    Hogtowner Guest

    Default Re: Bluescreen


    I know this is redundant, but I have had similar problems with updating
    Kasper. Make sure you uninstall the old version before installing an
    update. You may even need to opt out of the "save settings" and other
    goodies offered.


    --
    Hogtowner

  10. #10
    h8k Guest

    Default Re: Bluescreen


    Ok, tried a lot of stuff, it really was Kaspersky IS 2009 causing the
    bluescreens


    --
    h8k

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