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Thread: windows vista will not shut down

  1. #1
    Glenn Guest

    Default windows vista will not shut down

    I just upgraded from XP to Vista and so far am kicking myself for it. After I
    installed and got all my drivers updated i went to shut down windows and it
    will not shut down. It closes all programs goes to the shut down screen and
    then turns black and I get the blue screen of death. The pc then reboots.
    Everything seems to be working proprerly and it is running great, I just have
    this one issue. If anyone has any ideas I would love to hear them.



    Thanks,
    Glenn


  2. #2
    +Bob+ Guest

    Default Re: windows vista will not shut down

    On Mon, 4 Aug 2008 07:01:00 -0700, Glenn
    <glennshoyt@gmail.com.(donotspam)> wrote:

    > If anyone has any ideas I would love to hear them.


    Reinstall XP. Your life will be better for it.

  3. #3
    Glenn Guest

    Default Re: windows vista will not shut down

    If I could have found the disk I would would have done that in the first
    place LOL. I had a trojan I couldnt get rid of. When I ordered my computer
    it was about a month before vista came out, and I preordered a copy from Dell
    when i ordered the PC. I found the Vista disk but cant find the XP one so I
    am stuck with it.

    "+Bob+" wrote:

    > On Mon, 4 Aug 2008 07:01:00 -0700, Glenn
    > <glennshoyt@gmail.com.(donotspam)> wrote:
    >
    > > If anyone has any ideas I would love to hear them.

    >
    > Reinstall XP. Your life will be better for it.
    >


  4. #4
    John Inzer Guest

    Default Re: windows vista will not shut down

    Glenn wrote:
    > I just upgraded from XP to Vista and so far am kicking myself for it.
    > After I installed and got all my drivers updated i went to shut down
    > windows and it will not shut down. It closes all programs goes to
    > the shut down screen and then turns black and I get the blue screen
    > of death. The pc then reboots. Everything seems to be working
    > proprerly and it is running great, I just have this one issue. If
    > anyone has any ideas I would love to hear them.
    >
    > Thanks,
    > Glenn

    =====================================
    No guarantees...but maybe the following
    article will offer some ideas:

    (927393) You may experience power
    management-related symptoms on a
    computer that is running Windows Vista
    http://support.microsoft.com/kb/927393/en-us


    --

    John Inzer
    MS Digital Media MVP

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk



  5. #5
    Glenn Guest

    Default Re: windows vista will not shut down

    Ok so at the risk of sounding like an idiot how do I find out who
    manufactured my motherboard? I checked the bios and I currently have the
    latest version installed. I am assuming that I have the latest driver
    installed for the motherboard since my original failed a few weeks ago and it
    was replaced however I will check to make sure.

    "John Inzer" wrote:

    > Glenn wrote:
    > > I just upgraded from XP to Vista and so far am kicking myself for it.
    > > After I installed and got all my drivers updated i went to shut down
    > > windows and it will not shut down. It closes all programs goes to
    > > the shut down screen and then turns black and I get the blue screen
    > > of death. The pc then reboots. Everything seems to be working
    > > proprerly and it is running great, I just have this one issue. If
    > > anyone has any ideas I would love to hear them.
    > >
    > > Thanks,
    > > Glenn

    > =====================================
    > No guarantees...but maybe the following
    > article will offer some ideas:
    >
    > (927393) You may experience power
    > management-related symptoms on a
    > computer that is running Windows Vista
    > http://support.microsoft.com/kb/927393/en-us
    >
    >
    > --
    >
    > John Inzer
    > MS Digital Media MVP
    >
    > Notice
    > This is not tech support
    > I am a volunteer
    >
    > Solutions that work for
    > me may not work for you
    >
    > Proceed at your own risk
    >
    >
    >


  6. #6
    Synapse Syndrome Guest

    Default Re: windows vista will not shut down

    "Glenn" <glennshoyt@gmail.com.(donotspam)> wrote in message
    news:F5EBC6FA-7728-4204-AE1D-80C20F398D15@microsoft.com...
    > Ok so at the risk of sounding like an idiot how do I find out who
    > manufactured my motherboard?


    Download this, right click and 'run as admin'

    http://www.cpuid.com/cpuz.php

    ss.



  7. #7
    Paul Montgomery Guest

    Default Re: windows vista will not shut down

    On Mon, 4 Aug 2008 08:19:02 -0700, Glenn
    <glennshoyt@gmail.com.(donotspam)> wrote:

    >Ok so at the risk of sounding like an idiot how do I find out who
    >manufactured my motherboard? I checked the bios and I currently have the
    >latest version installed.


    How do you know it's the latest if you don't know the manufacturer?

    Google Belarc Advisor. It will tell you more than you need to know
    about your computer.

  8. #8
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
    Posts
    7,530

    Default

    Quote Originally Posted by Glenn View Post
    I just upgraded from XP to Vista and so far am kicking myself for it. After I
    installed and got all my drivers updated i went to shut down windows and it
    will not shut down. It closes all programs goes to the shut down screen and
    then turns black and I get the blue screen of death. The pc then reboots.
    Everything seems to be working proprerly and it is running great, I just have
    this one issue. If anyone has any ideas I would love to hear them.
    Thanks,
    Glenn
    Have alook at Windows Vista does not shutdown and see if something there helps you. For BSOD troubleshooting, try this guide.

  9. #9
    Michael Walraven Guest

    Default Re: windows vista will not shut down

    'System Information' should give you the information.
    My DELL XPS410 reports System Model as Dell DXP061 which is the motherboard
    model number.

    For some additional information about shutdown problems you can try:
    Event Viewer
    Custom Views / Shutdown broblems

    Michael


    "Glenn" <glennshoyt@gmail.com.(donotspam)> wrote in message
    news:F5EBC6FA-7728-4204-AE1D-80C20F398D15@microsoft.com...
    > Ok so at the risk of sounding like an idiot how do I find out who
    > manufactured my motherboard? I checked the bios and I currently have the
    > latest version installed. I am assuming that I have the latest driver
    > installed for the motherboard since my original failed a few weeks ago and
    > it
    > was replaced however I will check to make sure.
    >
    > "John Inzer" wrote:
    >
    >> Glenn wrote:
    >> > I just upgraded from XP to Vista and so far am kicking myself for it.
    >> > After I installed and got all my drivers updated i went to shut down
    >> > windows and it will not shut down. It closes all programs goes to
    >> > the shut down screen and then turns black and I get the blue screen
    >> > of death. The pc then reboots. Everything seems to be working
    >> > proprerly and it is running great, I just have this one issue. If
    >> > anyone has any ideas I would love to hear them.
    >> >
    >> > Thanks,
    >> > Glenn

    >> =====================================
    >> No guarantees...but maybe the following
    >> article will offer some ideas:
    >>
    >> (927393) You may experience power
    >> management-related symptoms on a
    >> computer that is running Windows Vista
    >> http://support.microsoft.com/kb/927393/en-us
    >>
    >>
    >> --
    >>
    >> John Inzer
    >> MS Digital Media MVP
    >>
    >> Notice
    >> This is not tech support
    >> I am a volunteer
    >>
    >> Solutions that work for
    >> me may not work for you
    >>
    >> Proceed at your own risk
    >>
    >>
    >>


  10. #10
    Cameron Snyder Guest

    Default Re: windows vista will not shut down

    Before you go chasing around in a lot of different directions, find out what
    is causing the blue screen. What is the text of the failure? Any
    notifications in event viewer? When the reboot occurs Windows should be
    notifying you of the improper shutdown. What is the text of that
    notification?

    If you are unable to get the blue screen text before the reboot, on the
    advanced tab of system properties click the settings button for startup and
    recovery and uncheck the automatically restart box. Now duplicate the error
    and report back or deal with the offending device/driver.

    "Glenn" <glennshoyt@gmail.com.(donotspam)> wrote in message
    news:F5EBC6FA-7728-4204-AE1D-80C20F398D15@microsoft.com...
    > Ok so at the risk of sounding like an idiot how do I find out who
    > manufactured my motherboard? I checked the bios and I currently have the
    > latest version installed. I am assuming that I have the latest driver
    > installed for the motherboard since my original failed a few weeks ago and
    > it
    > was replaced however I will check to make sure.
    >
    > "John Inzer" wrote:
    >
    >> Glenn wrote:
    >> > I just upgraded from XP to Vista and so far am kicking myself for it.
    >> > After I installed and got all my drivers updated i went to shut down
    >> > windows and it will not shut down. It closes all programs goes to
    >> > the shut down screen and then turns black and I get the blue screen
    >> > of death. The pc then reboots. Everything seems to be working
    >> > proprerly and it is running great, I just have this one issue. If
    >> > anyone has any ideas I would love to hear them.
    >> >
    >> > Thanks,
    >> > Glenn

    >> =====================================
    >> No guarantees...but maybe the following
    >> article will offer some ideas:
    >>
    >> (927393) You may experience power
    >> management-related symptoms on a
    >> computer that is running Windows Vista
    >> http://support.microsoft.com/kb/927393/en-us
    >>
    >>
    >> --
    >>
    >> John Inzer
    >> MS Digital Media MVP
    >>
    >> Notice
    >> This is not tech support
    >> I am a volunteer
    >>
    >> Solutions that work for
    >> me may not work for you
    >>
    >> Proceed at your own risk
    >>
    >>
    >>



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