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Thread: Nero 7 STILL crashing on Vista...

  1. #1
    euandj Guest

    Default Nero 7 STILL crashing on Vista...


    I am using a DELL Inspiron 1526 laptop and I'm running Vista Home
    Premium.

    I used to have Nero 8 installed - until it continually crashed just
    before the disc burning was about to finish up.

    Heard Nero 7 worked better on Vista - so installed Nero 7 Ultra Edition
    Enhanced 7.5.9.0 - and then a special update from the Nero site to make
    it work on Vista - and STILL I have the problem where it crashes and
    comes up with a disc error just towards the end of the disc being
    written (this also happened with Nero 8 I had installed previously)

    Things I have tried to fix the problem...

    Diff types of disc brands
    Slowing down the burning speed rate
    Reducing the number of files being burnt onto the disc

    Sometimes it burns successfully - sometimes it doesn't - I just can't
    work out the rhyme or reason to this!

    I have used Nero perfectly on Windows XP previously and dislike the
    clumsiness of the internal burning program. I just want my Nero!



    Any help greatly appreciated. Regards Evan




    --
    euandj

  2. #2
    Peter Guest

    Default Re: Nero 7 STILL crashing on Vista...

    Sounds to me more like something with your setup is causing it to crash
    because Nero 8 works perfectly on mine whereas Nero 7 was very unstable.

    --
    Peter
    Toronto, Canada
    "euandj" <euandj.3016a88@vistabanter.com> wrote in message
    news:euandj.3016a88@vistabanter.com...
    >
    > I am using a DELL Inspiron 1526 laptop and I'm running Vista Home
    > Premium.
    >
    > I used to have Nero 8 installed - until it continually crashed just
    > before the disc burning was about to finish up.
    >
    > Heard Nero 7 worked better on Vista - so installed Nero 7 Ultra Edition
    > Enhanced 7.5.9.0 - and then a special update from the Nero site to make
    > it work on Vista - and STILL I have the problem where it crashes and
    > comes up with a disc error just towards the end of the disc being
    > written (this also happened with Nero 8 I had installed previously)
    >
    > Things I have tried to fix the problem...
    >
    > Diff types of disc brands
    > Slowing down the burning speed rate
    > Reducing the number of files being burnt onto the disc
    >
    > Sometimes it burns successfully - sometimes it doesn't - I just can't
    > work out the rhyme or reason to this!
    >
    > I have used Nero perfectly on Windows XP previously and dislike the
    > clumsiness of the internal burning program. I just want my Nero!
    >
    > Any help greatly appreciated. Regards Evan
    >
    >
    >
    >
    > --
    > euandj



  3. #3
    rkonit's Avatar
    rkonit is offline Gold Member
    Join Date
    Jul 2008
    Location
    Pilani, India
    Posts
    1,363

    Default

    I recommend to use Nero Clean tool to remove Nero installation files and registry too from your system permanently and then try for a fresh Nero installation.

    Nero Clean Tool

  4. #4
    Peter Guest

    Default Re: Nero 7 STILL crashing on Vista...

    Good idea Ramesh.

    --
    Peter
    Toronto, Canada
    "Ramesh Kumar MVP" <Ramesh.Kumar.MVP.3f275x@winvistaclub.com> wrote in
    message news:Ramesh.Kumar.MVP.3f275x@winvistaclub.com...
    >
    > I recommend to use Nero Clean tool to remove Nero installation files and
    > registry too from your system permanently and then try for a fresh Nero
    > installation.
    >
    > *'Nero Clean Tool' (ftp://ftp6.nero.com/tools/General-CleanTool.zip)*
    >
    >
    > --
    > Ramesh Kumar MVP
    >
    > RAMESH KUMAR
    > Microsoft MVP: 'My MVP Profile'
    > (https://mvp.support.microsoft.com/profile/Ramesh.Kumar)
    > My Blog: 'It's My Windows' (http://itsmywindows.com)
    > ------------------------------------------------------------------------
    > Ramesh Kumar MVP's Profile:
    > http://winvistaclub.com/forum/member.php?userid=17
    > View this thread: http://winvistaclub.com/forum/showthread.php?t=21041
    >



  5. #5
    euandj Guest

    Default Re: Nero 7 STILL crashing on Vista...


    Thanks for your help guys - did exactly what you said - ran the cleaner
    and have now upgraded to Nero 8 - but....I still got the damn error
    message - just when it's about to finish writing the disc!

    I have saved some of the message if that helps anyone interpret exactly
    what is going on:

    [03:56:46] NeroVision
    [03:56:46] NeroVision 3:56:39 AM #28 CDR -1135 File Writer.cpp, Line
    306
    [03:56:46] NeroVision Write error
    [03:56:46] NeroVision E: Optiarc DVD+-RW AD-5560A
    [03:56:46] NeroVision
    [03:56:46] NeroVision 3:56:43 AM #29 Text 0 File DVDR.cpp, Line 3833
    [03:56:46] NeroVision EndDAO: Last written address was 2172383
    (2125DFh)
    [03:56:46] NeroVision
    [03:56:46] NeroVision 3:56:43 AM #30 Phase 38 File APIProgress.cpp,
    Line 285
    [03:56:46] NeroVision Burn process failed at 8x (11,080 KB/s)
    [03:56:46] NeroVision
    [03:56:46] NeroVision 3:56:43 AM #31 Text 0 File SCSIPTICommands.cpp,
    Line 287
    [03:56:46] NeroVision SPTIDismountVolume - completed successfully for
    FSCTL_DISMOUNT_VOLUME
    [03:56:46] NeroVision
    [03:56:46] NeroVision 3:56:46 AM #32 Text 0 File Cdrdrv.cpp, Line
    11391
    [03:56:46] NeroVision DriveLocker: UnLockVolume completed
    [03:56:46] NeroVision
    [03:56:46] NeroVision 3:56:46 AM #33 Text 0 File SCSIPTICommands.cpp,
    Line 450
    [03:56:46] NeroVision UnLockMCN - completed sucessfully for
    IOCTL_STORAGE_MCN_CONTROL
    [03:56:46] NeroVision
    [03:56:46] NeroVision Existing drivers:
    [03:56:46] NeroVision Registry Keys:
    [03:56:46] NeroVision HKLM\Software\Microsoft\Windows
    NT\CurrentVersion\WinLogon
    [03:56:46] ExpressUI Burn process failed with status 3
    [09:23:33] AMCUIBase Setting 'ENU' as Nero File Dialog language








    Peter;710038 Wrote:
    > Good idea Ramesh.
    >
    > --
    > Peter
    > Toronto, Canada
    > "Ramesh Kumar MVP" Ramesh.Kumar.MVP.3f275x@winvistaclub.com wrote in
    > message news:Ramesh.Kumar.MVP.3f275x@winvistaclub.com...-
    >
    > I recommend to use Nero Clean tool to remove Nero installation files
    > and
    > registry too from your system permanently and then try for a fresh
    > Nero
    > installation.
    >
    > *'Nero Clean Tool' (ftp://ftp6.nero.com/tools/General-CleanTool.zip)*
    >
    >
    > --
    > Ramesh Kumar MVP
    >
    > RAMESH KUMAR
    > Microsoft MVP: 'My MVP Profile'
    > (https://mvp.support.microsoft.com/profile/Ramesh.Kumar)
    > My Blog: 'It's My Windows' ('it’s my Windows'
    > (http://itsmywindows.com))
    >
    > ------------------------------------------------------------------------
    > Ramesh Kumar MVP's Profile:
    > 'Windows Vista Help Forum - View Profile: Ramesh Kumar MVP'
    > (http://winvistaclub.com/forum/member.php?userid=17)
    > View this thread: 'Nero 7 STILL crashing on Vista... - Windows Vista
    > Help Forum' (http://winvistaclub.com/forum/showthread.php?t=21041)
    > -





    --
    euandj

  6. #6
    rkonit's Avatar
    rkonit is offline Gold Member
    Join Date
    Jul 2008
    Location
    Pilani, India
    Posts
    1,363

    Default

    It seems...your optical drive or data cable may hav some problem....
    Contact your system vendor

  7. #7
    Charlie Tame Guest

    Default Re: Nero 7 STILL crashing on Vista...

    To be honest I've tried Nero on XP, Vista and even Linux and it's never
    worked properly, there's always something causing errors or else it
    slows the machine right down or whatever.

    So my only suggestion would be to try alternatives.


    euandj wrote:
    > Thanks for your help guys - did exactly what you said - ran the cleaner
    > and have now upgraded to Nero 8 - but....I still got the damn error
    > message - just when it's about to finish writing the disc!
    >
    > I have saved some of the message if that helps anyone interpret exactly
    > what is going on:
    >
    > [03:56:46] NeroVision
    > [03:56:46] NeroVision 3:56:39 AM #28 CDR -1135 File Writer.cpp, Line
    > 306
    > [03:56:46] NeroVision Write error
    > [03:56:46] NeroVision E: Optiarc DVD+-RW AD-5560A
    > [03:56:46] NeroVision
    > [03:56:46] NeroVision 3:56:43 AM #29 Text 0 File DVDR.cpp, Line 3833
    > [03:56:46] NeroVision EndDAO: Last written address was 2172383
    > (2125DFh)
    > [03:56:46] NeroVision
    > [03:56:46] NeroVision 3:56:43 AM #30 Phase 38 File APIProgress.cpp,
    > Line 285
    > [03:56:46] NeroVision Burn process failed at 8x (11,080 KB/s)
    > [03:56:46] NeroVision
    > [03:56:46] NeroVision 3:56:43 AM #31 Text 0 File SCSIPTICommands.cpp,
    > Line 287
    > [03:56:46] NeroVision SPTIDismountVolume - completed successfully for
    > FSCTL_DISMOUNT_VOLUME
    > [03:56:46] NeroVision
    > [03:56:46] NeroVision 3:56:46 AM #32 Text 0 File Cdrdrv.cpp, Line
    > 11391
    > [03:56:46] NeroVision DriveLocker: UnLockVolume completed
    > [03:56:46] NeroVision
    > [03:56:46] NeroVision 3:56:46 AM #33 Text 0 File SCSIPTICommands.cpp,
    > Line 450
    > [03:56:46] NeroVision UnLockMCN - completed sucessfully for
    > IOCTL_STORAGE_MCN_CONTROL
    > [03:56:46] NeroVision
    > [03:56:46] NeroVision Existing drivers:
    > [03:56:46] NeroVision Registry Keys:
    > [03:56:46] NeroVision HKLM\Software\Microsoft\Windows
    > NT\CurrentVersion\WinLogon
    > [03:56:46] ExpressUI Burn process failed with status 3
    > [09:23:33] AMCUIBase Setting 'ENU' as Nero File Dialog language
    >
    >
    >
    >
    >
    >
    >
    >
    > Peter;710038 Wrote:
    >> Good idea Ramesh.
    >>
    >> --
    >> Peter
    >> Toronto, Canada
    >> "Ramesh Kumar MVP" Ramesh.Kumar.MVP.3f275x@winvistaclub.com wrote in
    >> message news:Ramesh.Kumar.MVP.3f275x@winvistaclub.com...-
    >>
    >> I recommend to use Nero Clean tool to remove Nero installation files
    >> and
    >> registry too from your system permanently and then try for a fresh
    >> Nero
    >> installation.
    >>
    >> *'Nero Clean Tool' (ftp://ftp6.nero.com/tools/General-CleanTool.zip)*
    >>
    >>
    >> --
    >> Ramesh Kumar MVP
    >>
    >> RAMESH KUMAR
    >> Microsoft MVP: 'My MVP Profile'
    >> (https://mvp.support.microsoft.com/profile/Ramesh.Kumar)
    >> My Blog: 'It's My Windows' ('it’s my Windows'
    >> (http://itsmywindows.com))
    >>
    >> ------------------------------------------------------------------------
    >> Ramesh Kumar MVP's Profile:
    >> 'Windows Vista Help Forum - View Profile: Ramesh Kumar MVP'
    >> (http://winvistaclub.com/forum/member.php?userid=17)
    >> View this thread: 'Nero 7 STILL crashing on Vista... - Windows Vista
    >> Help Forum' (http://winvistaclub.com/forum/showthread.php?t=21041)
    >> -

    >
    >
    >
    >


  8. #8
    Mr GRiM Guest

    Default Re: Nero 7 STILL crashing on Vista...


    I have used Nero 6,7 and 8 on both vista 32bit and 64bit and have had no
    problems with their products. Maybe it is your hardware that has issues
    have you tried a different drive also have you tried a different brand
    of disc or a different batch, could be a bad batch.

    Did you install Nero from disc or download a torrent, if it was a
    torrent you don't know what your getting.

    You could try doing a firmware update for your burner as well.

    Just some thoughts hope it helps you out.


    --
    Mr GRiM

  9. #9
    Mike Cawood, HND BIT Guest

    Default Re: Nero 7 STILL crashing on Vista...

    "Charlie Tame" <charlie@tames.net> wrote in message
    news:ee3QbVoDJHA.4104@TK2MSFTNGP05.phx.gbl...
    > To be honest I've tried Nero on XP, Vista and even Linux and it's never
    > worked properly, there's always something causing errors or else it slows
    > the machine right down or whatever.
    >
    > So my only suggestion would be to try alternatives.
    >
    >

    Works fine for me.
    Mike.



  10. #10
    Charlie Tame Guest

    Default Re: Nero 7 STILL crashing on Vista...

    Thanks for the suggestions, been there done that and this is on several
    machines all of which have drive trays and legit copies of XP and Vista
    and Linux - and all fairly new hardware. Yes there could be a reason for
    it not being Nero's fault,but if so I have not found it and maybe the OP
    has the same problem...




    Mr GRiM wrote:
    > I have used Nero 6,7 and 8 on both vista 32bit and 64bit and have had no
    > problems with their products. Maybe it is your hardware that has issues
    > have you tried a different drive also have you tried a different brand
    > of disc or a different batch, could be a bad batch.
    >
    > Did you install Nero from disc or download a torrent, if it was a
    > torrent you don't know what your getting.
    >
    > You could try doing a firmware update for your burner as well.
    >
    > Just some thoughts hope it helps you out.
    >
    >


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