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Thread: Help!!! Unable to download service pack

  1. #1
    thomasgail Guest

    Default Help!!! Unable to download service pack


    Hi, I am new here, I have a Dell Inspiron 1520 32bit laptop, I use for
    college, lately my family has been using it because our home computer is
    broke. I was trying to download software for a web class of mine and
    error messages kept coming up, then I received a message from my One
    Care stating I needed to download Vista Service Pack, I did and when
    done it said "Unable to download service pack, reverting back" Why did
    this happen? This computer is only six months old. Can anyone help.?
    Thanks,Gail.




    --
    thomasgail

  2. #2
    SIW2 Guest

    Default Re: Help!!! Unable to download service pack


    Hi Gail,

    Did it say Vista Service Pack 1 or SP1 ?

    Did it try to download through Windows Update, or directly from the
    microsoft website?

    Did it actually download, and then say it was reverting while trying to
    install ?

    Have you been receiving regular updates automatically through Windows
    Update?


    SIW2


    --
    SIW2

  3. #3
    thomasgail Guest

    Default Re: Help!!! Unable to download service pack


    Yes, I was done I thought, with the download when the message came up.
    My OneCare antivirus came up and gave message that I needed to go to
    link and down load the service pack. Not sure if it said service pack or
    Sp1. Thanks,Gail.


    --
    thomasgail

  4. #4
    SIW2 Guest

    Default Re: Help!!! Unable to download service pack


    Hi,

    Check that automatic updating is enabled.

    Click the start orb,click Control panel,click Check for Updates.

    On the left, click Change Settings.

    Dot where it says Install updates Automatically and tick the two boxes
    bottom left, then click OK.

    Then at the top left, click Check for Updates - it could take a little
    while to complete.

    Let me know how you get on

    SIW2


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    SIW2

  5. #5
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008
    Posts
    7,530

    Default

    Quote Originally Posted by thomasgail View Post
    Hi, I am new here, I have a Dell Inspiron 1520 32bit laptop, I use for college, lately my family has been using it because our home computer is broke. I was trying to download software for a web class of mine and error messages kept coming up, then I received a message from my One Care stating I needed to download Vista Service Pack, I did and when
    done it said "Unable to download service pack, reverting back" Why did
    this happen? This computer is only six months old. Can anyone help.?
    Thanks,Gail.
    --
    thomasgail
    Pls see Troubleshooting Vista SP1 Install Error Messages

  6. #6
    Paul Montgomery Guest

    Default Re: Help!!! Unable to download service pack

    On Sat, 6 Sep 2008 08:47:07 -0500, SIW2 <guest@unknown-email.com>
    wrote:

    >Let me know how you get on


    While you are waiting... see if you can figure out how to quote what
    you are replying to.

  7. #7
    Sterling_Six is offline New Member
    Join Date
    Sep 2008
    Posts
    1

    Default useless information from an expert?

    Quote Originally Posted by HappyAndyK View Post
    I found this to be as useless as it gets...how much money do you get for deferring to this link.

    I am having the same problem with my Windows Vista Home Prem on my laptop. And from an expert refuses to help...by deferring us to a commercial???

    What a Frickin Joke...And now you know why people hate Windows Vista. It ****s and no-one know how to help others.

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