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Thread: Some Web Pages do not open if www included!

  1. #1
    NavCopy is offline New Member
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    Default Some Web Pages do not open if www included!

    Has anyone run into this - a website will only work if I do not type the 'www' in the address bar! And if so do you know why this happens and is there a way to resolve it.

    I have Vista64 and from day 1 I ran into this problem. I contacted a few companies and they ensured me the websites were up so I started to look into my own computer. All I figured out was to remove the www and I have access to the sites. However, some of these business sites have login sections and on a number of them it redirects me back to the 'www' path to gain access and I can't get in.

    It certainly appears to be something on my side but I have no clue as to how to change this, or even where to start. Any help appreciated.

    Navcopy


  2. #2
    Andrew Murray Guest

    Default Re: Some Web Pages do not open if www included!

    I believe it's a web server configuration issue - a setting the website
    owner/server admin put in place - nothing on your computer causes this
    problem.



    "NavCopy" <NavCopy.3gwmca@winvistaclub.com> wrote in message
    news:NavCopy.3gwmca@winvistaclub.com...
    >
    > Has anyone run into this - a website will only work if I *do not *type
    > the 'www' in the address bar! And if so do you know why this happens
    > and is there a way to resolve it.
    >
    > I have Vista64 and from day 1 I ran into this problem. I contacted a
    > few companies and they ensured me the websites were up so I started to
    > look into my own computer. All I figured out was to remove the www and
    > I have access to the sites. However, some of these business sites have
    > login sections and on a number of them it redirects me back to the 'www'
    > path to gain access and I can't get in.
    >
    > It certainly appears to be something on my side but I have no clue as
    > to how to change this, or even where to start. Any help appreciated.
    >
    > Navcopy
    >
    >
    > --
    > NavCopy
    > ------------------------------------------------------------------------
    > NavCopy's Profile: http://winvistaclub.com/forum/member.php?userid=570
    > View this thread: http://winvistaclub.com/forum/showthread.php?t=23736
    >


  3. #3
    NavCopy is offline New Member
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    Default

    If it is something on the web server side would we not expect this problem to be reported by many users who have run into the same problem? I have searched the web several times and was unsuccsesful finding any reference to this problem, and this is why I expected it to be something on my side. Especially since I have 3 other systems running XP and this is not an issue.

    Anyone have any thoughts?

  4. #4
    Richard Urban Guest

    Default Re: Some Web Pages do not open if www included!

    Please give examples here so it can be verified.

    --

    Richard Urban
    Microsoft MVP
    Windows Desktop Experience


    "NavCopy" <NavCopy.3gwuzl@winvistaclub.com> wrote in message
    news:NavCopy.3gwuzl@winvistaclub.com...
    >
    > If it is something on the web server side would we not expect this
    > problem to be reported by many users who have run into the same problem?
    > I have searched the web several times and was unsuccsesful finding any
    > reference to this problem, and this is why I expected it to be something
    > on my side. Especially since I have 3 other systems running XP and this
    > is not an issue.
    >
    > Anyone have any thoughts?
    >
    >
    > --
    > NavCopy
    > ------------------------------------------------------------------------
    > NavCopy's Profile: http://winvistaclub.com/forum/member.php?userid=570
    > View this thread: http://winvistaclub.com/forum/showthread.php?t=23736
    >



  5. #5
    NavCopy is offline New Member
    Join Date
    Oct 2008
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  6. #6
    Richard Urban Guest

    Default Re: Some Web Pages do not open if www included!



    "NavCopy" <NavCopy.3gwyos@winvistaclub.com> wrote in message
    news:NavCopy.3gwyos@winvistaclub.com...
    >
    > Here are a few sites I have trouble with:
    >
    > 'NovaSport Distribution - Custom Sport Merchandise'
    > (http://www.novasport.ca)


    Opens fine here!


    > 'Welcome To CPS Keystone' (http://www.keystoneline.com)


    > '.: Sportdecals .:. Serving Teams and Schools Since 1972 :.'
    > (http://www.sportdecals.com)


    Opens fine here!


    > 'Pro-Tuff Decals - football helmet decals and stickers for lacrosse,
    > hockey, baseball plus custom printed t-shirts'
    > (http://www.protuffdecals.com)


    Opens fine here!


    Have you done anything to your search options within Vista?

    --

    Richard Urban
    Microsoft MVP
    Windows Desktop Experience



    >
    >
    > --
    > NavCopy
    > ------------------------------------------------------------------------
    > NavCopy's Profile: http://winvistaclub.com/forum/member.php?userid=570
    > View this thread: http://winvistaclub.com/forum/showthread.php?t=23736
    >



  7. #7
    +Bob+ Guest

    Default Re: Some Web Pages do not open if www included!

    On Tue, 7 Oct 2008 19:29:05 +0530, NavCopy
    <NavCopy.3gwyos@winvistaclub.com> wrote:

    >
    >Here are a few sites I have trouble with:
    >
    >'NovaSport Distribution - Custom Sport Merchandise'
    >(http://www.novasport.ca)
    >'Welcome To CPS Keystone' (http://www.keystoneline.com)
    >'.: Sportdecals .:. Serving Teams and Schools Since 1972 :.'
    >(http://www.sportdecals.com)
    >'Pro-Tuff Decals - football helmet decals and stickers for lacrosse,
    >hockey, baseball plus custom printed t-shirts'
    >(http://www.protuffdecals.com)


    I grabbed the first site with a program that works at the http
    interface level. I didn't detect any difference in the content it sent
    whether I used the www or not.

    Generally, the www.server.dom vs. server.dom is handled through DNS
    settings (theirs, not yours). You might want to check in nslookup to
    see if you can lookup both names.


  8. #8
    NavCopy is offline New Member
    Join Date
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    Default

    > Have you done anything to your search options within Vista?

    This being a new OS for me I can't recall what I may or may not have done over the lst few months.

    Nav
    Last edited by NavCopy; 8th October 2008 at 10:27.

  9. #9
    NavCopy is offline New Member
    Join Date
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    Default

    >Generally, the www.server.dom vs. server.dom is handled through DNS
    >settings (theirs, not yours). You might want to check in nslookup to
    >see if you can lookup both names.[/QUOTE]



    I'm not sure if I did it correct but when I run nslookup with/without 'www' I get the same address so it looks like it works. But I do not know if it is done correct as this is all new to me. All I did was enter the web address after nslookup, is this correct?

    Nav
    Last edited by NavCopy; 8th October 2008 at 10:28.

  10. #10
    Tim Slattery Guest

    Default Re: Some Web Pages do not open if www included!

    NavCopy <NavCopy.3gxphg@winvistaclub.com> wrote:

    (Some Web Pages do not open if www included!)

    >This being a new OS for me I can't recall what I may or may not have
    >done over the lst few months.


    It depends on exactly what each web site has registered in the DNS
    (Domain Name System, which translates names like www.microsoft.com to
    a numeric IP address). Some register only with the www prefix, some
    both with and without it, some only without it. It doesn't mean that
    anything on your machine is malfunctioning.

    And please don't put an important part of your question only in the
    subject. Make sure the entire thing is in the body of the message.

    --
    Tim Slattery
    MS MVP(Shell/User)
    Slattery_T@bls.gov
    http://members.cox.net/slatteryt

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