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Thread: Windows Sidebar Crashes at Startup / Login

  1. #1
    Sandy Wood Guest

    Default Windows Sidebar Crashes at Startup / Login

    Every morning when I login to my Vista Enterprise system I get a prompt that
    DEP is closing Windows Sidebar. My event log has



    Faulting application sidebar.exe, version 6.0.6001.18000, time stamp
    0x4791952a, faulting module sidebar.exe, version 6.0.6001.18000, time stamp
    0x4791952a, exception code 0xc0000005, fault offset 0x00001c18

    Can anyone help with a proper way to start troubleshooting this crash?
    --
    Sandy Wood
    Orange County District Attorney

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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  3. #3
    Ramesh Srinivasan, MS-MVP Guest

    Default Re: Windows Sidebar Crashes at Startup / Login

    Hi Sandy,

    Try eliminating 3rd party Gadgets one by one to isolate the problem.

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    The Winhelponline Blog http://www.winhelponline.com/blog


    "Sandy Wood" <sandy.wood@nospam.com> wrote in message
    news:1EE790E6-9AB6-495E-A293-4A9B8E70C473@microsoft.com...
    > Every morning when I login to my Vista Enterprise system I get a prompt
    > that
    > DEP is closing Windows Sidebar. My event log has
    >
    > Faulting application sidebar.exe, version 6.0.6001.18000, time stamp
    > 0x4791952a, faulting module sidebar.exe, version 6.0.6001.18000, time
    > stamp
    > 0x4791952a, exception code 0xc0000005, fault offset 0x00001c18
    >
    > Can anyone help with a proper way to start troubleshooting this crash?
    > --
    > Sandy Wood
    > Orange County District Attorney




  4. #4
    Sandy Wood Guest

    Default Re: Windows Sidebar Crashes at Startup / Login

    What if I don't have any 3rd-party gadgets? This is a new Vista installed,
    just 3 weeks old.
    --
    Sandy Wood
    Orange County District Attorney


    "Ramesh Srinivasan, MS-MVP" wrote:

    > Hi Sandy,
    >
    > Try eliminating 3rd party Gadgets one by one to isolate the problem.
    >
    > --
    > Regards,
    >
    > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > The Winhelponline Blog http://www.winhelponline.com/blog
    >
    >
    > "Sandy Wood" <sandy.wood@nospam.com> wrote in message
    > news:1EE790E6-9AB6-495E-A293-4A9B8E70C473@microsoft.com...
    > > Every morning when I login to my Vista Enterprise system I get a prompt
    > > that
    > > DEP is closing Windows Sidebar. My event log has
    > >
    > > Faulting application sidebar.exe, version 6.0.6001.18000, time stamp
    > > 0x4791952a, faulting module sidebar.exe, version 6.0.6001.18000, time
    > > stamp
    > > 0x4791952a, exception code 0xc0000005, fault offset 0x00001c18
    > >
    > > Can anyone help with a proper way to start troubleshooting this crash?
    > > --
    > > Sandy Wood
    > > Orange County District Attorney

    >
    >
    >


  5. #5
    Sandy Wood Guest

    Default Re: Windows Sidebar Crashes at Startup / Login

    What if I don't have any 3rd-party gadgets? This is a new Vista installed,
    just 3 weeks old.
    --
    Sandy Wood
    Orange County District Attorney


    "Ramesh Srinivasan, MS-MVP" wrote:

    > Hi Sandy,
    >
    > Try eliminating 3rd party Gadgets one by one to isolate the problem.
    >
    > --
    > Regards,
    >
    > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    > The Winhelponline Blog http://www.winhelponline.com/blog
    >
    >
    > "Sandy Wood" <sandy.wood@nospam.com> wrote in message
    > news:1EE790E6-9AB6-495E-A293-4A9B8E70C473@microsoft.com...
    > > Every morning when I login to my Vista Enterprise system I get a prompt
    > > that
    > > DEP is closing Windows Sidebar. My event log has
    > >
    > > Faulting application sidebar.exe, version 6.0.6001.18000, time stamp
    > > 0x4791952a, faulting module sidebar.exe, version 6.0.6001.18000, time
    > > stamp
    > > 0x4791952a, exception code 0xc0000005, fault offset 0x00001c18
    > >
    > > Can anyone help with a proper way to start troubleshooting this crash?
    > > --
    > > Sandy Wood
    > > Orange County District Attorney

    >
    >
    >


  6. #6
    Ramesh Srinivasan, MS-MVP Guest

    Default Re: Windows Sidebar Crashes at Startup / Login

    One may need to investigate it using Process Monitor.

    Process Monitor:
    http://technet.microsoft.com/en-us/s.../bb896645.aspx

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    The Winhelponline Blog http://www.winhelponline.com/blog


    "Sandy Wood" <sandy.wood@nospam.com> wrote in message
    news:475FDB80-3727-45EF-AD90-09EEA53BFB52@microsoft.com...
    > What if I don't have any 3rd-party gadgets? This is a new Vista installed,
    > just 3 weeks old.
    > --
    > Sandy Wood
    > Orange County District Attorney
    >
    >
    > "Ramesh Srinivasan, MS-MVP" wrote:
    >
    >> Hi Sandy,
    >>
    >> Try eliminating 3rd party Gadgets one by one to isolate the problem.
    >>
    >> --
    >> Regards,
    >>
    >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    >> The Winhelponline Blog http://www.winhelponline.com/blog
    >>
    >>
    >> "Sandy Wood" <sandy.wood@nospam.com> wrote in message
    >> news:1EE790E6-9AB6-495E-A293-4A9B8E70C473@microsoft.com...
    >> > Every morning when I login to my Vista Enterprise system I get a prompt
    >> > that
    >> > DEP is closing Windows Sidebar. My event log has
    >> >
    >> > Faulting application sidebar.exe, version 6.0.6001.18000, time stamp
    >> > 0x4791952a, faulting module sidebar.exe, version 6.0.6001.18000, time
    >> > stamp
    >> > 0x4791952a, exception code 0xc0000005, fault offset 0x00001c18
    >> >
    >> > Can anyone help with a proper way to start troubleshooting this crash?
    >> > --
    >> > Sandy Wood
    >> > Orange County District Attorney

    >>
    >>
    >>




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