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Thread: [HELP] Error message box after clicking folder

  1. #1
    bram_krist is offline New Member
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    Default [HELP] Error message box after clicking folder

    hello. this is my first post.
    i really need for help

    after double clicking to folder, this blank error message always appear.
    not just a specific folder, but all of my folder get this problem

    Screenshot:


    thank you


  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    You say you get this dialog box after double clicking any/every folder.
    What happens when you click on Yes and what happens when you click on No ?

    Meanwhile I'd also suggest you post your HijackThis log file here. Lets see if your Vista is infected.

    Download the latest version of HJT from HERE and run it. Do a system scan. It will produce a log file. Save it. Copy paste its contents here.

  3. #3
    bram_krist is offline New Member
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    Quote Originally Posted by HappyAndyK View Post
    You say you get this dialog box after double clicking any/every folder.
    What happens when you click on Yes and what happens when you click on No ?

    Meanwhile I'd also suggest you post your HijackThis log file here. Lets see if your Vista is infected.

    Download the latest version of HJT from HERE and run it. Do a system scan. It will produce a log file. Save it. Copy paste its contents here.
    after click those option nothing happen.
    after that i have to double click again this folder.

    do you mean this log?
    Code:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:17:48 PM, on 12/1/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal
    
    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\TrueSuite Access Manager\FpNotifier.exe
    C:\Program Files\TrueSuite Access Manager\usbnotify.exe
    C:\Program Files\TrueSuite Access Manager\PwdBank.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
    C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
    C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
    C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
    C:\Program Files\Virtual CD v9\System\VC9Play.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
    C:\Program Files\Unlocker\UnlockerAssistant.exe
    C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Mindjet\MindManager 7\MmReminderService.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
    C:\Program Files\DAP\DAP.exe
    C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
    C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
    C:\Program Files\TrueSuite Access Manager\CssSvr.exe
    C:\Program Files\Virtual CD v9\System\VC9Tray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = 
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
    O2 - BHO: CmjBrowserHelperObject Object - {07A11D74-9D25-4fea-A833-8B0D76A5577A} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: Almsms - {E9B5BA28-C732-49DC-94CE-9079F7F75F4E} - C:\Windows\system32\axvitu.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
    O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
    O4 - HKLM\..\Run: [FingerPrintNotifer] "C:\Program Files\TrueSuite Access Manager\FpNotifier.exe"
    O4 - HKLM\..\Run: [UsbMonitor] "C:\Program Files\TrueSuite Access Manager\usbnotify.exe"
    O4 - HKLM\..\Run: [PwdBank] "C:\Program Files\TrueSuite Access Manager\PwdBank.exe"
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
    O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start
    O4 - HKLM\..\Run: [VC9Player] C:\Program Files\Virtual CD v9\System\VC9Play.exe
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
    O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [MMReminderService] C:\Program Files\Mindjet\MindManager 7\MMReminderService.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
    O4 - HKCU\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKCU\..\Run: [SmartRAM] "C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: Send to Mindjet MindManager - {941E1A34-C6AF-4baa-A973-224F9C3E04BF} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
    O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O13 - Gopher Prefix: 
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Authentec memory manager service (Authentec memory manager) - AuthenTec Inc. - C:\Windows\system32\TAMSvr.exe
    O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: mental ray 3.6 Satellite for Autodesk 3ds Max 2009 32-bit 32-bit (mi-raysat_3dsMax2009_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - c:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
    O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
    O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exe
    O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: Virtual CD v9 Management Service (VC9SecS) - H+H Software GmbH - C:\Program Files\Virtual CD v9\System\VC9SecS.exe
    O23 - Service: wampapache - Apache Software Foundation - c:\wamp\bin\apache\apache2.2.8\bin\httpd.exe
    O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.0.51b\bin\mysqld-nt.exe
    O23 - Service: VNC Server (winvnc) - TightVNC Group - C:\Program Files\TightVNC\WinVNC.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
    
    --
    End of file - 14577 bytes

  4. #4
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
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    Your logfile appears to be clean and malware free.

    Do you remember when this trouble started ? Maybe after installing a particular program... In such a case a System Restore may help.

    Also download and use freeware CCleaner to clear your PC junk. I can see you have Advanced SystemCare, but try this one.

    Meanwhile : Type msconfig in Vista start menu and hit enter. Then click on Startup tab. Can you please post a screenshot of it, so that we could check up you startups? Or you could see your startups via Windows Defender too.

    Catch you later

  5. #5
    bram_krist is offline New Member
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    Quote Originally Posted by HappyAndyK View Post
    Your logfile appears to be clean and malware free.

    Do you remember when this trouble started ? Maybe after installing a particular program... In such a case a System Restore may help.

    Also download and use freeware CCleaner to clear your PC junk. I can see you have Advanced SystemCare, but try this one.

    Meanwhile : Type msconfig in Vista start menu and hit enter. Then click on Startup tab. Can you please post a screenshot of it, so that we could check up you startups? Or you could see your startups via Windows Defender too.

    Catch you later
    hello.
    i've already use advance system care and tune up utilities before.
    i try to make the startup items screenshot.
    but the list can't view at all. because i need to scroll down the window to view all my startup list.

    i've checked the startup. all the programs that permitted is already reviewed by me, and i didn't see any unwanted programs.

    but i'll try system restore.
    if you have another way to solve this problem, please tell me. ^^
    thank you

  6. #6
    Choto Cheeta's Avatar
    Choto Cheeta is offline Trusted Member
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    Advanced customization has been done on your OS, it is always possible that one of these customization software got something wrong !!!

  7. #7
    tweakwindows's Avatar
    tweakwindows is offline Microsoft MVP
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    Good to see you back here Choto Cheeta
    Last edited by tweakwindows; 2nd December 2008 at 04:23.

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