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Thread: Windows explorer keep crashing

  1. #1
    erictan is offline New Member
    Join Date
    Dec 2008

    Default Windows explorer keep crashing

    hie ppl i'm facing a problem, just bought my laptop last week n the problem started yday, everytime when i try to close a folder by clicking the red "x" button on top right, it never closes even if i left it for 30mins,so when i reclick, it window explorer crashes and needs to restart, i search for solutions in this forum but all i find is the explorer crashing when right click but i don't face such a problem...i did some research on microsoft but find no luck as hopefully some good guys here will help me out...below is the crash report :

    Problem Event Name: AppHangB1
    Application Name: Explorer.EXE
    Application Version: 6.0.6001.18164
    Application Timestamp: 4907e242
    Hang Signature: f470
    Hang Type: 16384
    OS Version: 6.0.6001.
    Locale ID: 17417
    Additional Hang Signature 1: 172e70422dc099fb124c3597f22df2d1
    Additional Hang Signature 2: c50f
    Additional Hang Signature 3: 326218b885bbe75af90560f6e5a1f166
    Additional Hang Signature 4: 3131
    Additional Hang Signature 5: 83e3818f62a4138e293aa59328bbe665
    Additional Hang Signature 6: 870e
    Additional Hang Signature 7: 2899f4fda7036953d90c05fb2dd86415

    besides i could close my ie7 easily so i don't think it's my ie7 problem....thanks in advance for any solutions...

  2. #2
    HappyAndyK's Avatar
    HappyAndyK is offline Site Administrator
    Join Date
    Jun 2008


    If you have just bought a new laptop yesterday and you windows explorer is crashing already, I am guessing that its the pre-installed crapware on your machine which is interrupting with the proper functioning of explorer.exe.

    Try to decrapify your PC with PC-DeCrapifier first.

    Then see if Windows Vista Explorer Crashes Or Freezes Frequently helps you in anyway.

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