Alright, so I just got a couple of new computers (a desktop--Gateway--and a laptop--Acer), because my old ones were stolen in a house robbery.
Anyways, my desktop computer has Windows Vista on it, whereas the laptop has Windows 7 on it.
My problem is that, somehow, the "secondary shift characters" are turning on, staying on for a while, and then turning off (it can be a long while--as in hours). I have the feeling I'm doing/pressing something to make this happen but maybe it's just a glitch (it's happening on both the laptop and the desktop, pretty much everytime I'm on them, so I have my doubts it's a glitch).
Basically, when I hold SHIFT and press a button, a different character will come up than ''normally would.'' So, for example, SHIFT + 6 will yield a ?, instead of the ^, SHIFT + ' will give ` instead of ", and SHIFT + / will give É instead of ? -- all of the "other characters" that are shown on these ''newer'' keyboards.
This is starting to become infuriating, as it seems to be a result of something I'm pressing (but I can't figure out what), and when it does I have to either figure out where the appropriate characters are, or use the character map (which is starting to eat up time).
Gateway support told me to do a power drain (because, to their knowledge, there is no "secondary shift key" option). Honestly, I'm getting sick of Gateway support so I was just wondering if anyone on here has had this happen/knows how to turn this lock on/off. Or should I be listening to Gateway support and do the power drain?
Thanks a million,
P