Wifi connected but internet not working

[ste17hill]

Hey!

I have moved to a new flat and connected to the wifi but none of my browsers are working. The wifi works on my phone and Kindle and its saying it has connected on my laptop. The wifi worked fine a week ago in my old flat but cant go back to check as Im now in a different country.

Google chrome gives the message: Error Code: DNS_PROBE_FINISHED_NO_INTERNET

Firefox says: Server Not Found

I have tried turning off the firewall and other techniques on the interent but with no joy.

I have a very limited knowledge of computers so please can someone give me basic step by step instructions on how to fix this.

Thanks in advance.

[HappyAndyK]

Hi,

So turning off the firewall did not help?

Meanwhile, please see if any of these help you:
Fix: Limited WiFi connection problem
DNS Server is not responding.

[ste17hill]

Thanks Andy.

Yeah, turning off the firewall didnt work.

I have tried those two and still it is not working.

Thanks

[tcarnevale]

I have a similar but different problem which I have yet to fix. I'll post details under Windows 7 Management and Support

[chrisbuck9]

have you tried

run > control > firewall > restore defaults.

theres also a firewall fixit tool incase you've had norton or any other internet security software installed.

[detsi]

I had the same problem with my laptop (Toshiba Sat Pro) once. I had inadvertently nudged the internet on/off switch to off . Check if the little light is showing on.

[Edie Amato]

thanks for the info and replies